Business Capabilities, confusion all along
I have been interviewed a couple of months back with a digital transformation officer at a relatively large company, and it seems that this office was just established to synergize all the initiatives across that company. Anyhow, as part of the talk we had, I briefly talked about business capabilities as an essential assessment tool for addressing any transformation activity. To that, he responded asking me what’s a business capability. Yap, I know this is a question to see my…